Contact Us
Whether you have questions about our products, need technical support, or want to discuss wholesale opportunities, our team is ready to assist you. Choose the contact method that works best for you.
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Free delivery for all orders above $100.
Which payment methods are accepted in the Online Shop?
We accept payments via PayPal, CashApp, Apple Pay, Crypto and a few others.
How long will delivery take?
Delivery typically takes 3 to 5 business days and can take up to a week on festive periods or unforeseen circumstances.
How secure is shopping in the Online Shop? Is my data protected?
All data is secure and won’t be accesses unless we need to contact you about your order or need to reply to your inqiries.
What exactly happens after ordering?
Once your order is received, we will contact you via email or phone for payment. Then your order is processed for delivery.
Do I receive an invoice for my order?
Yes, you will receive an invoice containing your order details as son as you place your order.
Send us an email
Contact Information
General Inquiries & Clinical Support
Phone: (803) 998-0013
*Monday-Friday: 9:00 AM – 7:00 PM EST*
*Saturday: 10:00 AM – 4:00 PM EST*
Corporate Offices
Main Headquarters & Research Center
Bulk Peptide Supply Co.
2450 Innovation Drive
Austin, TX 78744
By appointment only
Production & Fulfillment Facility
1800 Science Park Road
Denver, CO 80202
No public access – Distribution only