Privacy Policy

This Privacy Policy describes how Bulk Peptide Supply (“we”, “us”, “our”, or the “Site”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from bulkpeptidesupply.com (the “Site”) or otherwise communicate with us regarding our services (collectively, the “Services”). “You” and “your” refer to users of the Services, including customers, website visitors, or any other individuals whose information we collect.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, legal, or regulatory obligations. Updates will be posted on this page with a revised “Last updated” date. We will take any further actions as required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect and have collected personal information over the past 12 months from various sources. The information collected and used depends on how you interact with our Site.

We may use this information to:

  • Communicate with you

  • Provide and improve the Services

  • Comply with legal obligations

  • Enforce our terms

  • Protect the Site and users from fraud or harm

What Personal Information We Collect

Information You Provide Directly:

  • Contact details – name, address, phone number, email

  • Order information – billing/shipping address, order history, payment confirmation

  • Account information – username, password, security questions

  • Shopping activity – viewed products, cart contents, loyalty points, referrals, gift cards

  • Customer support – content of communications via our contact forms or emails

Information We Collect Automatically (Usage Data):
Using cookies and similar technologies, we collect:

  • Device and browser type

  • IP address

  • Usage behavior and interaction on our Site

Information from Third Parties:
We may receive information from:

  • WooCommerce (our eCommerce platform provider)

  • Klaviyo (our email marketing and automation provider)

  • Payment processors (for processing your payment securely)

  • Analytics and advertising partners

This data is treated according to this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services:
We use your information to process transactions, create/manage your account, arrange shipping, handle returns, and enable platform features. We also use WooCommerce to enhance your shopping experience.

Marketing and Advertising:
With your consent or where permitted by law, we may use your information for email/text marketing via Klaviyo or similar tools. This includes promotions, special offers, or personalized advertising on our Site and other websites. (EEA legal basis: Art. 6(1)(f) GDPR – legitimate interest)

Security and Fraud Prevention:
Your information helps us detect and respond to unauthorized or malicious activity. (EEA legal basis: Art. 6(1)(f) GDPR – legitimate interest)

Customer Support and Service Improvement:
We use your information to respond to inquiries and to optimize user experience. (EEA legal basis: Art. 6(1)(f) GDPR)

Cookies

We use cookies to:

  • Remember user preferences

  • Improve site performance

  • Analyze interactions for improvements

  • Provide personalized advertising

You can modify your cookie preferences through your browser settings. Blocking cookies may affect functionality.

We also honor Global Privacy Control (GPC) signals as opt-outs for targeted advertising.

How We Disclose Personal Information

We may disclose your data:

  • To vendors and service providers (e.g. hosting, fulfillment, analytics)

  • To business/marketing partners (for advertising and performance tracking)

  • With your consent (e.g., for product shipments or social logins)

  • To affiliates within our corporate group

  • During business transactions (e.g. mergers, acquisitions)

  • To comply with legal obligations or protect our legal rights

Categories Disclosed in the Last 12 Months:

Category Recipients
Identifiers Vendors, marketing partners, affiliates
Commercial data (orders, cart) Same
Usage data (IP, behavior) Same
Geolocation data (from IP) Same

We do not disclose sensitive personal information without consent or to infer user characteristics.

Selling or Sharing of Personal Information

We have “sold” or “shared” (as legally defined) certain categories of personal data for marketing purposes in the last 12 months:

Category Recipients
Identifiers (e.g., name, email) Marketing partners
Commercial data Marketing partners
Usage data Marketing partners

You may opt out of these activities at any time via GPC signals or by contacting us.

User-Generated Content

If you post product reviews or comments on the Site, they may be publicly visible. We are not responsible for how others may use or access this information.

Third-Party Websites

We may link to third-party platforms. We are not responsible for the privacy practices or content of these external sites. Always review third-party privacy policies before submitting information.

Children’s Data

Our services are not intended for children under 16. We do not knowingly collect information from children. If you believe your child has provided us with data, contact us to request deletion.

Security & Retention

We implement reasonable safeguards, but no system is 100% secure. Use caution when transmitting sensitive information.

Retention varies depending on:

  • Service use

  • Legal obligations

  • Account status

  • Dispute resolution needs

Your Rights

Depending on your location, you may have rights to:

  • Access – Know what personal data we hold

  • Delete – Request deletion of your data

  • Correct – Request corrections

  • Portability – Receive a copy of your data

  • Opt-out – Object to sale/sharing of your data

  • Restrict processing

  • Withdraw consent

  • Appeal a decision

  • Manage marketing preferences

To exercise any of these rights, use the contact information below. We may require identity verification and may allow authorized agents to act on your behalf.

We do not discriminate against users who exercise their rights.

Complaints

If you’re unsatisfied with our privacy practices, you can:

  • Contact us (see below)

  • File a complaint with your local data protection authority (EEA list here)

International Transfers

Your information may be transferred and processed outside your country, including by service providers and partners. For users in the EEA, we rely on legal mechanisms like Standard Contractual Clauses to ensure protection.

Contact Us

If you have any questions or wish to exercise your rights, contact:

Email: info@bulkpeptidessupply.store
Address: 2450 Innovation Drive, Austin, TX 78744